Riley is Axion's AI receptionist — an AI phone answering system that picks up every call to your business in seconds, 24/7. Riley holds natural conversations, answers questions about your services, captures the caller's details, and books appointments straight to your calendar.

Forward your existing business line or use a dedicated Riley number. When a call comes in, Riley answers immediately, trained on your services, pricing, service area, and hours. Every call is logged in your dashboard, and you get the lead by text and email the moment it ends.

Natural enough that most callers just have a normal conversation. Don't take our word for it — call the live demo at (662) 642-8139 and try to trip it up.

Riley never guesses. It captures the caller's details and question, lets them know someone will follow up, and flags it to you immediately. Depending on your setup, Riley can also transfer urgent calls to a live team member.

Yes — nights, weekends, and holidays, with no hold queue. Riley also handles unlimited simultaneous calls, so three callers at once all get answered instantly.

English and Spanish are standard. On Business and Enterprise plans, Riley speaks 20+ languages and responds in whichever the caller uses.

Google Calendar, Outlook, Gmail, Salesforce, HubSpot, Zapier, n8n, Stripe, and more — see the full integrations page. Calls, leads, and bookings sync to the tools you already use.

On Business and Enterprise plans, yes. Riley captures each customer and pushes contact details, call notes, and outcomes into your current CRM automatically.

Yes. Appointments go straight to your connected calendar with confirmations and reminders sent automatically.

Through Zapier and n8n we can reach thousands of apps, and Enterprise plans include custom API integrations built around your exact stack. Ask on your setup call.

No. Axion connects to what you already run — nothing gets ripped out or replaced.

Home services are our specialty — HVAC, plumbing, electrical, roofing, restoration, pest control, junk removal, landscaping, and garage door — plus law firms, healthcare practices, and auto dealerships.

Riley is custom-configured during onboarding around your actual services, pricing ranges, scheduling rules, and the questions your callers really ask. No generic script.

Yes — emergency calls, quote requests, scheduling, reschedules, and general questions, each routed and handled according to your rules.

That's where it shines. A burst pipe or a down AC at 2am gets a live answer in seconds and gets booked — before the caller tries the next company.

Almost certainly. If your business lives on inbound calls and booked appointments, Riley fits. Book a setup call and we'll map it to your workflow.

Yes. Every call and message is protected end to end, with data encrypted in transit and at rest on enterprise-grade cloud infrastructure.

You do. Your calls, leads, and customer data belong to your business, accessible anytime in your dashboard.

We build compliance-ready workflows — consent capture, disclaimers, opt-outs, and audit trails — and configure them to your requirements. Healthcare practices: bring your specific compliance needs to your setup call and we'll walk through exactly how your configuration handles them.

All SMS runs through a carrier-registered, A2P-compliant campaign. Opt-outs are honored automatically and consent language is built into every flow.

Disclosure and disclaimer coverage is built in and configured to your state's requirements during setup.

No — Riley is coverage for every moment your team can't be on the phone: after hours, weekends, lunch rushes, and overflow when every line is busy.

Answering services put callers on hold and take messages. Riley answers instantly, actually answers questions about your business, books the appointment on the spot, and texts you the lead in real time.

A full-time receptionist runs $3,000–$4,500/month plus benefits, covers business hours only, and takes one call at a time. Riley works 24/7/365, handles unlimited simultaneous calls, and costs a fraction of that per month once your system is live.

Riley won't resolve complex disputes or make judgment calls that belong to you — those get captured with full context and routed to your team. It handles the volume so your people handle the exceptions.

Riley can be answering your line within days of us receiving account access and your call-handling rules. The full implementation — deeper workflow configuration, integrations, listing verification, and reporting setup — depends on how quickly access comes through and how long the platforms take to verify. We confirm your specific timeline during onboarding rather than quoting a date we can't control.

None. We handle configuration, integrations, and testing end to end — you review and approve.

Your services and pricing ranges, service area, business hours, how you currently handle calls, and answers to your most common customer questions. We gather it all in one setup call.

Yes — most clients simply forward their existing line to Riley. Nothing about your public number changes.

Also yes. We'll provision a dedicated Riley line if you'd rather keep your main number untouched.

Fully — greeting, tone, scripts, disclaimers, and how each call type is handled are all configured to your business and can be updated anytime.

Anytime. Ongoing support, maintenance, and continuous optimization are included in every plan — send us the change and we handle it.

Your Axion Terminal shows every call with recording and transcript, every lead and its source, bookings, and campaign performance — your whole phone line and marketing in one view.

Two tiers, three plans each. Tier 1 · Foundation builds your local search, reputation, tracking, and lead-recovery infrastructure — $1,999 to $3,999 as a one-time implementation. Tier 2 · AI-Powered adds Riley and the full AI response layer on top of that foundation, $4,999 to $6,499 one-time. After launch, optional Growth Optimization plans keep everything running and improving: $399–$799/month for Tier 1 and $999–$1,499/month for Tier 2, at lower rates on annual billing.

They pay for different things. The implementation builds the system — your profile, listings, automations, Riley's configuration, tracking, and dashboard, all set up and tested for your business. The monthly plan is the ongoing work of keeping it accurate as competitors move, platforms change, and your call data starts showing what actually converts. The implementation stands on its own; we recommend the right ongoing plan at your 30-day review rather than bundling it into the purchase.

Riley lives in Tier 2, starting at $4,999 one-time for the complete build — which includes the entire Tier 1 foundation, not just the AI layer. Ongoing Growth Optimization starts at $999/month after launch and is optional. Each plan's included AI conversation hours are listed on the pricing page.

We guarantee completion of the implementation, tracking connections, and launch deliverables written into your scope of work — the things we control. We don't guarantee rankings, lead volume, or revenue. Those depend on your competition, market, reputation, website, and time. Any agency promising a #1 Google ranking is promising something no one can deliver.

Not a self-serve trial — but you can test Riley right now by calling the live demo at (662) 642-8139. Then book a setup call and we'll show you exactly what it looks like configured for your business.

Support, onboarding, maintenance, and continuous optimization — no surprise fees for keeping your system tuned.

Additional usage bills at $0.50/min on Full-Time, $0.45/min on Business, and $0.35/min on Enterprise. We'll flag you before overages become a pattern and help you right-size your plan.

The implementation fee is paid upfront through Stripe before build work begins. Growth Optimization plans then bill monthly and continue until you cancel, or at the discounted rate if you choose annual billing.

No long-term contracts. The implementation is a one-time purchase, and Growth Optimization plans are month-to-month — cancel anytime.

We process payments securely through Stripe, which accepts all major credit and debit cards and popular digital wallets.

Anytime. Changes take effect on your next billing cycle, and we'll help you pick the right tier if your call volume shifts.